In November 2018, Castaway released a new software version, Castaway 2019.
This software upgrade has been designed, developed and delivered with only one intention – to benefit our customers by providing an enhanced experience and improved features.
We expect our customers will upgrade and enjoy Castaway 2019 as soon as possible, especially as our new release comes with improved learning resources. We work hard to identify and eliminate bugs and inject more value into the software each time we release.
However, we do understand there will be a very small number of people who choose not to upgrade and who wish to remain using our Classic Castaway version (v2016.3 and earlier). If this is the case, we would like you to acknowledge the following very important points:
If you haven’t installed a version before, your Machine ID will change and Castaway will open in demonstration mode.
If this happens call us on +61 2 9569 7144 and our team will fix this for you.