I wanted to share with you what Castaway are doing over the next couple of weeks, and more importantly, what this means for you and your business.
Staffing and Support
Starting this week, the Castaway Crew will be working from home. Under our flexible working arrangements program, most of the team already work from home regularly, so we’re well set up for this. The full team will be available across our normal business hours, so you should see no difference at all in the level of service and support you receive.
Please continue to contact our Support Team with your general enquiries. You can submit your request here. If it’s not support-related, the team will direct you to the correct department.
Flexible licencing for WFH arrangements
If your staff are also working from home, we understand they may need to access Castaway on different computers or via different server arrangements for a while. We get it and we want to help. We can support you in a number of ways, including flexible licencing, so please let us know what you need.
Helping you help businesses
Coronavirus is driving massive uncertainty in the market. It has caused major changes to our way of life and significant disruption to business. In times like these, your business needs people like you, supported by people like us and software like Castaway, to find a path through the maze.
We’re running a series of webinars focusing on how to do exactly that. We’ll look at topics like assessing the impact of coronavirus, creating and modelling scenario stories and designing action plans. Look out for the invitations in your inbox and on LinkedIn. We’d love to have you join us.
If you have any concerns or questions regarding our preparations for potential disruptions, please reach out to firstname.lastname@example.org