Are you looking to get started …? The resources below have you covered. Here you can watch our quick start videos or read guides. Can’t find what you need here delve deeper with an article or recorded webinar from our support page. If you still have questions, click support & submit a ticket to a Castaway expert.
Submit a ticket
If you have not been able to find the answer you’re looking for through our videos and articles please visit our support page or submit a support ticket below and one of our Castaway experts will contact you shortly.
Castaway Overview
This video gives a quick overview of Castaway. From the redesigned look and feel and workflow to quick explanations on the new features in Castaway. This video will guide you through the new interface and quickly explain the Setup, Forecast and Reporting workspaces with a look at Castaways new dashboards.
For a more thorough introduction to Castaway check out Castaway Walkthrough
Need a quick reference guide for Castaway workspaces, download the Screen Maps
If you have been prompted to upgrade and need help
CREATE
Below is a selection of videos and pdf guides that will help you get started quickly.
WALKTHROUGH 22:11mins
Building Your First Forecast
This video provides all the basics for building a forecast in Castaway 2019.
QUICKSTART 2:02mins
Excel Integration
Learn how to quickly bring in data from any source that can export to Excel.
QUICKSTART 1:29mins
Uploading Forecast Data
Learn how to upload forecast data fast with the Castaway’s Forecast Data Template feature.
QUICKSTART 3:59mins
Integration Template Rules
A quick overview of best practice for bringing in data via a template.
QUICKSTART PDF Guides
REPORT
Castaway has been designed to give you more control & make reporting easier. Set up a brand complete with corporate colours and fonts that flows throughout your reports and dashboards across multiple report styles. Check out the videos & PDFs below to learn more.
QUICKSTART 1:24mins
Beautiful Reporting
Learn how to make attractive reports quickly using Castaways report styles and brands.
QUICKSTART 1:33mins
Printing with Report Stacks
Learn how to set-up and save your own Report Stack to print now or print later.
QUICKSTART 1:42mins
Beautiful Dashboards
Learn how to make great dashboards fast with pre-configured or completely customised dashboards and widgets.
QUICKSTART PDF Guides
FORECAST
Test the resilience of your business strategy by modelling assumptions and scenarios. Consolidate and handle the eliminations in departments or subsidiaries with a click of a button. View the performance of your company at a group level. Decide on the level of detail by drilling down in Castaway reports.
QUICKSTART 2:54mins
Working with Actuals Data
Learn how to enable actuals then import and manage actuals data.
QUICKSTART 4:53mins
Exploring Drivers
Learn how to create drivers and a few of the ways to use them in your forecast to make your forecast more dynamic.
QUICKSTART 1:46mins
The Power of Datalinks
Discover the power and flexibility of datalinks to link dynamically to your forecast.